Have Questions?
Need more information on our services? Here are answers to commonly asked questions.
How do I change my delivery time or to pickup?
If you need to change your delivery form Morning to Night or to Pick up, just email us ahead. Its a manual change we need to make on your account. Once your account is started there is no way to change it unless you start with a new email address. Just email us and we can make the change manually.
Will delivery work for me?
We make delivery simple. Our menus arrive in a cooler packed with icepacks. We can leave the delivery anywhere you like. you’ll get email and text delivery notifications duing delivery to notify you when we are on our way, and when are finished your delivery. If you need to change your delivery form Morning to Night or to Pick up, just email us ahead. Its a manual change we need to make on your account.
Iwhat type of oils do you use?
We only use Avocado oil or Olive Oil in our sauces and meals. No seed oils are used in our meals.
I'm a picky eater, will this work for me?
We are a perfect match, its what we do best. Cook for clients with lots of restrictions. Gluten Free? no problem. Hate Broccoli? no problem. Set your food preferences within your account.
How do I use my gift card?
To activate and use your gift card, follow all the prompts to create an account. On your confirmation page, toggle “use gift card balance” to ON. Enter and apply your code. Here is a quick video on HOW TO.
I have allergies
We can work with most allergies, depending on your comfort level. You can easily inform us of customization needed within your account.
Can you deliver during the day?
We do deliver during the day. When you order meals the option will show up if available in your area. If you need to change your delivery form Morning to Night or to Pick up, just email us ahead. Its a manual change we need to make on your account.
I need meals for an older relative, they don't use computers.
We understand. We recommend having someone in your family or their support network order the meals for them. Use a weekly call with them to order the meals. Print our menu and take their order. We will go the extra mile for you, but we need a support team to help us with ordering.
Office Meals? my team is hungry.
We can do that. Custom creations that your team request daily to our menu and more. Think of us like a concierge service for food and beverage. Fresh Fruit, Vegetable Cups, Individual meals for after hours? Check out our Business Page and send us a message to setup a custom plan.
Go Head, Ask Us.
If you haven’t found your answer, we want to know.